Privacy Policy

A LEGAL DISCLAIMER

The information provided on this website is for general informational purposes only and is subject to change without notice. While Independent IT Solutions strives to ensure the accuracy and reliability of the information presented, we make no warranties or representations, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained herein.

Any reliance you place on the information provided on this website is strictly at your own risk.

Independent IT Solutions is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of, or inability to use, this website or any information contained herein.

Descriptions of products and services on this website do not constitute a binding offer or guarantee of service. All managed IT services, cybersecurity solutions, network management, surveillance systems, access control systems, consulting, and support services are provided pursuant to separate written agreements that define the scope of work, service levels, pricing, limitations of liability, and other applicable terms and conditions.

Although we implement industry-standard security practices and technologies, no computer system, network, software, or cybersecurity solution can be guaranteed to be completely secure or immune from unauthorized access, cyberattacks, data loss, hardware failure, or service interruptions. Clients are encouraged to maintain appropriate backups, cybersecurity awareness, and business continuity plans.

This website may contain links to third-party websites for your convenience. Independent IT Solutions does not endorse or assume responsibility for the content, privacy practices, or accuracy of any third-party websites.

All logos, trademarks, service marks, graphics, text, images, and other content displayed on this website are the property of their respective owners. Unauthorized reproduction, distribution, or use of any content without prior written permission is prohibited.

Use of this website does not establish a client relationship with Independent IT Solutions. A client relationship is established only upon execution of a signed service agreement.

By accessing and using this website, you acknowledge and agree to the terms of this disclaimer.

Independent IT Solutions ("Company," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect information you voluntarily provide to us, including:

Name
Company name
Email address
Phone number
Business address
Information submitted through contact forms, quote requests, or support requests
Any additional information you choose to provide

We may also automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Referral website
General geographic location
Website usage statistics

How We Use Your Information

We may use your information to:

Respond to inquiries and service requests
Provide estimates and proposals
Deliver managed IT services
Schedule appointments
Improve our website and customer experience
Communicate service updates and support information
Send marketing communications (only where permitted by law)
Protect against fraud, unauthorized access, or security threats
Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze visitor traffic, and enhance your browsing experience.

These technologies may include:

Essential website cookies
Analytics cookies
Performance cookies
Security cookies

You may disable cookies through your browser settings, although doing so may affect certain website functionality.

Third-Party Services

We may use trusted third-party providers to help operate our business and website, including services for:

Website hosting
Email communications
Customer relationship management (CRM)
Website analytics
Spam protection
Scheduling
Payment processing (if applicable)

These providers only receive information necessary to perform their services and are expected to safeguard your information.

Data Security

Independent IT Solutions implements commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing electronic data can be guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Provide requested services
Maintain business records
Meet legal, tax, accounting, or regulatory requirements
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request information about how your data is used
Opt out of certain marketing communications
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of eligible personal information, and request correction of inaccurate personal information. We do not sell or share personal information for cross-context behavioral advertising.

Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child, we will promptly delete it.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective upon posting the revised version on this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Independent IT Solutions
Email: sales@independentitsolutions.org
Phone: (209) 429-3383
Website: https://www.independentitsolutions.org

By using this website, you acknowledge that you have read and understood this Privacy Policy.